Terms of Use
These terms govern your use of the public website at add9.ai, operated by Add9. By using the site, you agree to them. If you do not agree, do not use the site.
The Add9 platform at app.add9.ai, including SALES CRM at crm.add9.ai, is provided to customer organizations under a separate written agreement. If that agreement conflicts with these terms, the customer agreement controls for use of the platform. These website terms do not limit rights or obligations in that agreement.
The website
We grant you a limited, non-exclusive, revocable license to access the site for lawful informational purposes. The site is a general description of Add9. It is not an offer, a commitment to a particular result, or professional, legal, or financial advice.
Acceptable use
You agree not to:
- Use the site or the platform in violation of law, or to infringe someone else’s rights.
- Attempt to probe, scan, or gain access to non-public systems, accounts, or data.
- Interfere with the site, including by overloading it or bypassing access controls.
- Misrepresent who you are, or your affiliation with Add9 or a customer.
- Copy the site for a competing service, or scrape it in a way that degrades it for others.
We may suspend access that we reasonably believe violates these terms or puts the service or other people at risk.
Accounts
Platform accounts are issued to people authorized by a customer organization. You are responsible for activity under your credentials and for keeping them confidential. Tell us promptly at wdonovan@add9.ai if you believe an account has been compromised.
Intellectual property
The site, the Add9 name and logo, and the platform are owned by Add9 or its licensors. These terms do not transfer any of that ownership to you. You may not use the Add9 marks without written permission, except to identify Add9 accurately.
Your organization keeps its rights in the records and other content it submits. It grants Add9 a limited license to host and process that content solely to provide and secure the service, as further described in the customer agreement and the Privacy Policy.
AI output
Analysis, briefings, and other output are generated from the sources your organization connects and from models operated by third parties. Output can be incomplete or wrong. It is information for people at the customer to review. Decisions and any action taken on that output remain the customer’s responsibility. Approvals, where the product requires them, stay with the customer’s users.
Disclaimers
The website is provided “as is” and “as available.” To the fullest extent permitted by law, Add9 disclaims warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the site will be uninterrupted or error-free. Warranties for the platform, if any, are only those stated in the customer agreement.
Limitation of liability
To the fullest extent permitted by law, Add9 and its people are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising out of your use of the website, even if we have been advised of the possibility. Our total liability arising out of the website will not exceed one hundred U.S. dollars. This section does not limit liability that cannot be limited by law, and it does not limit liability under a separate written customer agreement.
Your responsibility
You will indemnify Add9 and its people against claims, damages, and reasonable expenses arising out of your misuse of the site, your content, or your violation of these terms, except to the extent caused by our own willful misconduct.
Governing law
These terms are governed by the laws of the State of Maine, excluding conflict-of-law rules. Courts located in Maine have exclusive jurisdiction over disputes arising out of the website, and you consent to that jurisdiction. A customer agreement may specify a different venue for disputes about the platform.
Changes
We may update these terms by posting a new version on this page with a new effective date. If you keep using the site after that date, you accept the update. We may also discontinue the public site at any time.
Contact
Questions about these terms: wdonovan@add9.ai.